Shipping

Holiday shipping

Last order dates for pre-Christmas delivery

Denmark: December 18
Europe: December 10 with standard delivery and December 17 with DHL Express
Rest of the World: December 8 with standard delivery and December 17 with DHL Express

Please note: Mentioned shipping dates are indicative. Make sure to order well before the final date to ensure delivery before Christmas. La Cabra cannot be held responsible for delays caused by any of our carriers.

Opening hours
Our roastery will be closed on the following dates:
December 24 - 26
December 31 - January 1

Please note: We will have very limited dispatch of orders from December 23 until the end of the year. Normal operations will resume in the new year.

Our customer support will respond to inquiries as usual, except on these dates:
December 24 - 26
December 31 - January 1

Delivery time

Orders are shipped within 1-3 business days from our roastery in Denmark.
Search for your country below to see rates and estimated transit times.

Shipping and delivery

Orders are packed and shipped within 1 - 3 business days. Business days are Monday through Friday (excluding holidays).

We aspire to roast to order. We will not ship coffee that is beyond 14 days from roast.

If you have any questions about your order, please contact our customer service via our online chat. We respond to customer inquiries within 24 hours on all weekdays (Mon - Fri).

Please note: La Cabra cannot be held responsible for delays caused by any of our carriers. La Cabra has no control over any customs or import duties that could be levied when the parcel reaches your destination country and for which you will be liable. These customs charges can also cause delays.


Coffee Subscriptions

We offer FREE Postal delivery on coffee subscriptions to EU and selected countries outside of EU. Please see above tabel for info on how shipping is handled in your country

Our free shipping threshold does not apply to pre-paid subscriptions.


International Shipping: Customs, Duties & Taxes

International shipping rates cover shipping charges only. Please note that duties, taxes and carrier brokerage fees are not included in your order amount at checkout. Duties and taxes may be due to the parcel carrier upon delivery. These fees will be assessed by the parcel carrier, and must be paid by the order recipient. Customs policies vary widely from country to country; please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

For all customers ordering from the UK:

Your shopping experience with us might change due to Brexit. As we are located in Denmark, you might therefore be charged duties/VAT for some products in your order upon arrival.

Duties and taxes

The duties/taxes will depend on the value of the shipment and the products in the shipment.

Both VAT and duty on coffee is zero-rated. This means that these fees will not be charged when you order coffee from us, except on shipping fees.

General thresholds for goods from the EU:

  • for orders up to 135 GBP, standard VAT of 20% will apply (except on coffee).
  • for orders over 135 GBP additional duties/taxes may apply. Please note that La Cabra does not have any control over these fees and cannot advise as to what the costs will be.Transit time

Also note that, due to additional customs processes, you might experience a slight delay in the delivery of your parcel.

Returns

If you are returning from the UK please make sure to download, print and fill out the commercial invoice which you can find in the return confirmation email.

Filling out this commercial invoice is important, to prevent your return from being rejected at customs.

Once filled out, fold the invoice in half, and attach it on the outside of your return parcel, with the top of the invoice visible to the courier. Please note that food items (coffee) are non-refundable under Danish law.